Payment Policy
Review our accepted payment methods, terms, and conditions. Full payment is required before shipment, with invoices issued upon order confirmation. Refund and cancellation policies vary. Contact us for details.
Payment Policy
At MOLECQ SDN BHD, we aim to make your purchasing experience as smooth and secure as possible. Please review our payment policy below:
- Accepted Payment Methods:
- We accept various payment methods, including credit/debit cards, bank transfers, and other online payment options. Please contact our sales team for more details on available payment methods.
- Payment Terms:
- All payments must be made in full before the shipment of products unless otherwise agreed upon in writing. For large orders or custom products, a deposit may be required at the time of order placement, with the balance due before delivery.
- Currency:
- All transactions are processed in Malaysian Ringgit (MYR) unless otherwise specified. Please note that exchange rates may apply if you are paying in a different currency.
- Invoices:
- Invoices will be issued upon confirmation of your order. Please review your invoice carefully and contact us immediately if there are any discrepancies.
- Late Payments:
- Payments not received by the due date may be subject to late fees or interest charges as specified in your invoice. Continuous failure to make timely payments may result in the suspension of services or future orders.
- Refunds and Cancellations:
- Our refund and cancellation policy varies depending on the product and service. Please refer to our refund policy document or contact our customer service team for specific details.
- Security:
- We use industry-standard security measures to protect your payment information. Your personal and payment information will be handled with the utmost confidentiality.
For any questions or concerns regarding our payment policy, please do not hesitate to contact us at 1700-81-9957. Thank you for choosing MOLECQ SDN BHD.